This simple resource is a way to survey your volunteer core. These twelve questions are based on the research of Gallup in thousands of workplaces and represent the twelve key indicators and fuelers of higher engagement in work and service. AN IDEA - Use this on an annual basis in every area of ministry and then gauge improvement year over year. These twelve questions also provide pastoral staff some vital guidance on what is most important for people as they serve. Are we as a staff tending to these vital ingredients?